Suspend onsite support service in HCM


Notice to suspend on-site support in HCM

Dear our Valued Customers,


To fight the growing threat of Covid-19, some Provinces have been applied the Government’s Directive 16 or even applied stricter social distancing measures like Hochiminh City and Hanoi. Hereby, for Hochiminh City, the on-site support will be suspended from 26th July until further notice or the situation is under control. And for other Cities/Provinces under Directive 16, our on-site support service will be limited.

Therefore, we seek for your kind understanding in case our Engineers cannot or lately visit onsite. We will continuously support your request by leveraging remote tools as much as we can during this period.

Our Hotline, Consumable Delivery, Website Live-Chat are still under normal operations and Customers may find more support information in below Self-Help links from our website:,-d-,-Support-and-Drivers/3,-d-,2-Downloads/Updated-Self-Help-Flyer-A4-EN-FBVN.pdf


For other inquiries, please contact Fuji Film Business Innovation Vietnam at

Tel: 1800 54 54 49  or Email:


Stay safe and strong,



FUJIFILM Business Innovation Vietnam